Data & Privacy Policy

Northamptonshire Wood Recycling CIC understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

We are

Northamptonshire Wood Recycling CIC,   

Reg No. 09272206 

Registered Address Unit G2, Kingsfield Close, Northampton NN5 7QS

What data we collect

We collect a variety of data depending on how you are using the website. We collect Names, email addresses, addresses, phone numbers and CV's as well as payment details (processed through a secure third party server). 

Why we collect the data

• to offer our customers an efficient service
• to enable us to process our appointment system
• to process sales through the website
• to meet our legal requirements to HMRC
• marketing purposes subject to permission

What are cookies and how are they used?

Cookies are small text files placed on your computer after gaining your permission. They are used to enhance your experience on the site. A pop up window appears asking for your consent. The cookies will track how you use the website and allows us to see what area are most users visiting. You can choose not to use cookies but this will affect how you use the website. The services we use such as the booking site may also use their own cookies. You can also reject those cookies.

We share information with third parties

We share information with the following:

GoDaddy - For website maintenance, creation and processing

SimplyBook.me - For maintaining and operating the appointment scheduling system

Xero - for invoicing and payment processing

Mailchimp for marketing

Your data is held securely

We have measures in place to ensure that  data is held safely and securely both locally and cloud based using encryption and system backups. Third party service providers also follow strict security measures to ensure data safety.

How can i complain if i am not happy?

Contact our data protection officer and we will investigate within 30 days.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the current legislation you can complain to the UK Information Commissioner’s Office on:

0303 123 1113 

 Contact us | ICO